Return & Refund Policy
Return & Refund Policy
1. Return Window
You may request a return within 30 days of receiving your order.
2. Eligibility
Returned items must be unused, undamaged, and include original packaging (if applicable), along with proof of purchase.
3. Non-Returnable Items
For hygiene and safety reasons, opened or used cosmetics, skincare products, applicators, or similar personal care items may be non-returnable.
4. How to Start a Return
Email us at Rroswell21@gmail.com with your order number and a brief explanation. If approved, we will send return instructions.
Do not send items back without authorization.
5. Damaged or Incorrect Items
If your item arrives damaged, defective, or incorrect, contact us promptly so we can assist with a replacement or refund where appropriate.
6. Refunds
Approved refunds are issued to the original payment method after inspection. Please allow up to 10 business days for processing.
7. Contact Us
Email: Rroswell21@gmail.com
Phone: +1 315-985-3372